Privacy Policy

1. Introduction

GoinLive Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services (collectively, the "Platform").

Please read this Privacy Policy carefully. By using the Platform, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use the Platform.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• Register for an account
• Express interest in obtaining information about us or our products and services
• Participate in activities on the Platform
• Contact us for support or inquiries
• Submit investment indications or commitments

Personal Information may include:

• Name and contact information (email address, phone number, mailing address)
• Professional information (company name, job title)
• Financial information (accredited investor status, investment preferences)
• Account credentials (username, password)
• Payment information (processed securely through third-party payment processors)

2.2 Automatically Collected Information

When you visit our Platform, we automatically collect certain information about your device, including:

• IP address and device identifiers
• Browser type and version
• Operating system
• Referring URLs and pages viewed
• Date and time of access
• Clickstream data and user interaction patterns

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. For more information, please see our Cookie Policy.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing Services: To create and manage your account, process investment transactions, and deliver requested services
• Communication: To send you updates, newsletters, marketing materials, and other information (you can opt-out at any time)
• Compliance: To comply with legal obligations, including KYC (Know Your Customer) and AML (Anti-Money Laundering) regulations
• Security: To protect against fraud, unauthorized transactions, and other illegal activities
• Analytics: To understand how users interact with the Platform and improve our services
• Legal Process: To respond to legal requests and prevent harm

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We engage third-party companies and individuals to facilitate our Platform ("Service Providers"). These Service Providers have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Service Providers may include:

• Payment processors (Stripe, etc.)
• Email service providers
• Analytics providers (Google Analytics, etc.)
• Cloud hosting providers
• Customer support tools

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government agencies).

4.3 Business Transfers

If we are involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction.

4.4 With Your Consent

We may share your information with third parties when you give us explicit consent to do so.

5. Data Retention

We retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Financial and transaction records may be retained for extended periods to comply with legal, accounting, and regulatory requirements.

6. Data Security

We implement appropriate technical and organizational security measures to protect your Personal Information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest (SSL/TLS)
• Regular security audits and assessments
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your Personal Information:

7.1 GDPR Rights (European Users)

If you are located in the European Economic Area (EEA), you have the following rights:

• Access: Request a copy of your Personal Information
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Request restriction of processing
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your data
• Withdraw Consent: Withdraw consent at any time

7.2 CCPA Rights (California Residents)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Know: Request disclosure of collected Personal Information
• Delete: Request deletion of your Personal Information
• Opt-Out: Opt-out of the sale of your Personal Information (we do not sell Personal Information)
• Non-Discrimination: Not be discriminated against for exercising your rights

To exercise any of these rights, please contact us at privacy@goinlive.com.

8. Third-Party Links

Our Platform may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

We encourage you to review the privacy policies of any third-party websites or services that you visit.

9. Children's Privacy

Our Platform is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children under 18.

If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us immediately so we can delete such information.

10. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ.

By using the Platform, you consent to the transfer of your information to the United States and other countries where we operate.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: